The Nashville Department of Emergency Communications (DEC) along with Vanderbilt University have been awarded a grant from the National Science Foundation (NSF) to advance the development of an AI-based Emergency Dispatch Call Simulator known as “Angie.” This simulator is designed to enhance the training of emergency dispatchers by providing a realistic and dynamic practice environment. It aims to improve dispatchers’ skills in handling various emergency situations by offering real-time feedback and utilizing real locations within Nashville to simulate live scenarios.
This collaboration, which began almost two years ago, marks the first project funded by the NSF since the launch of the Nashville Innovation Alliance initiative in January 2024. This initiative is a partnership between Metro Nashville and Vanderbilt University aimed at fostering innovation. The research efforts at Vanderbilt are led by Meiyi Ma, an associate professor of computer science at the School of Engineering. Ma is also involved with Vanderbilt’s Institute for Software Integrated Systems, which explores the intersection of cyber and physical systems.
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The NSF grant, amounting to $300,000, will support the project over the next two years, allowing for further enhancements to the simulator. Mayor Freddie O’Connell expressed his gratitude towards the Department of Emergency Communications for their dedication to improving emergency response outcomes and highlighted the simulator’s potential to further advance public safety in Nashville.
The AI-based simulator is named in honor of Angela (Angie) Milliken, a respected public servant who dedicated over four decades to 911 services in Nashville before her retirement last fall.
For further inquiries, contact James Matthews, Public Information Officer at the Nashville Department of Emergency Communications, or Ryan Underwood, Director of Communications at Vanderbilt University School of Engineering.
For more information on the Nashville Innovation Alliance, visit here. To learn more about Vanderbilt’s Institute for Software Integrated Systems, click here.
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