The Tennessee Department of Commerce & Insurance (TDCI) is working alongside Attorney General Jonathan Skrmetti to assist Tennesseans impacted by Hurricane Helene. The collaboration involves collecting essential insurance data related to the hurricane, with a focus on safeguarding consumers from potential misconduct by insurers. TDCI Commissioner Carter Lawrence has informed property and casualty insurance companies that they are required to submit insurance claim data connected to Hurricane Helene. The submissions will occur through the National Association of Insurance Commissioners’ Regulatory Data Collection System, with six monthly reports commencing in November.
Commissioner Lawrence emphasized that the collection of this data will enhance the department’s ability to assess the financial repercussions of Hurricane Helene across Tennessee. He also expressed a commitment to supporting those rebuilding in the aftermath, acknowledging the resilience and community spirit of Tennesseans.
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Attorney General Jonathan Skrmetti has vowed to ensure insurance companies fulfill their obligations to policyholders by processing claims promptly and accurately. He stated that the regulation of insurance companies is partly to guarantee support for individuals relying on insurance during crises. Skrmetti assured that his office, in conjunction with the TDCI, will take action against any companies failing to meet their responsibilities.
Tennessee residents who feel their insurance claims related to Hurricane Helene have been unjustly denied, or who have other concerns about their insurance providers, are encouraged to file a complaint. Complaints can be submitted online, via phone, or by mail. For assistance, individuals can contact (615) 741-2218 or 1-800-342-4029.
For more information on filing a complaint, visit Tennessee Department of Commerce & Insurance.
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