Mayor Shane McFarland honored Training and Development Manager Joe Martin as a STARS recipient during the August 22, 2024, City Council meeting. Martin was recognized for his innovation, enhancing operational efficiency, and exceptional customer service, as noted by his peers.
Fellow employees praised Martin for his computer expertise, work ethic, and kindness. Excerpts from nominations highlight his dedication, which has saved the city significant time and money while improving operational efficiency. Martin’s ability to innovate and streamline processes has notably sped up workflow in the office. Moreover, his exceptional customer service, including effective communication with non-English speakers, showcases his respect and care in every interaction.
Latest TN News
Martin, who joined the City of Murfreesboro as the Training and Development Manager in January 2022, is known for his positive attitude and willingness to assist colleagues. Whether resolving technical issues swiftly or teaching new skills, his commitment to helping others is unwavering.
The STARS Service Excellence program celebrates employees who embody the city’s service standards and core values. The award recognizes those who go beyond their job duties to provide outstanding customer service to both internal and external customers. STARS stands for “Succeeding Through Attitudes Reflecting Service Excellence,” aiming to highlight employees who positively represent the city and enhance the quality of life for its citizens.
Each month, a STARS committee of City employees reviews nominations and selects the awardees. Congratulations to Joe Martin for being named a STAR!
For City News online, visit www.Murfreesborotn.gov.
Source: Read Original Release