During the August 22, 2024, City Council meeting, Mayor Shane McFarland honored Joe Martin, the Training and Development Manager, as a recipient of the STARS Award. This recognition came after fellow employees highlighted Martin’s contributions to innovation, operational efficiency, and exceptional customer service.
Joe Martin, who joined the City of Murfreesboro in January 2022, has been described by colleagues as an exemplary employee. According to nominations submitted to the Human Resources Department, Martin’s dedication has significantly saved time and money for the city while enhancing operational efficiency. His ability to troubleshoot and quickly resolve technical problems ensures smooth operations and minimal downtime. Beyond his technical skills, Martin is also known for his positive attitude and willingness to assist his colleagues, often staying late to solve problems or teach new skills.
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The STARS Service Excellence program acknowledges outstanding employees who embody the city’s standards for service excellence and core service values. STARS stands for “Succeeding Through Attitudes Reflecting Service Excellence,” and recipients are recognized for positively representing the city and enhancing the quality of life for its citizens.
Congratulations to Joe Martin for being named a STAR!
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Joe Martin Honored with STARS Award
Mayor Shane McFarland recognized Joe Martin, the Training and Development Manager for the City of Murfreesboro, with the STARS award for his innovation, operational efficiency, and exceptional customer service during the August 22, 2024, City Council meeting.