The Tennessee Department of Commerce & Insurance (TDCI) has announced that over $9.5 million has been returned to Tennesseans so far in 2024 through its mediation and restitution efforts. These efforts are part of the department’s Consumer Insurance Services team, which mediates complaints between consumers and insurance companies. As a result, previously denied claims have been overturned, and additional benefits identified and paid to consumers. Last year, TDCI set a record by returning $17.45 million to Tennesseans.
“Consumers who may feel frustrated or overwhelmed when dealing with insurance-related issues know they can contact our Consumer Insurance Services team for assistance and information about their insurance policies,” said TDCI Assistant Commissioner Bill Huddleston. “Our team is available to assist consumers on everyday insurance issues or consumers who were affected by a natural disaster and need to file a complaint because an insurance claim has been unjustly denied.”
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For Tennesseans dealing with insurance companies, the following tips are recommended:
– Verify that an insurance company and an agent are licensed in Tennessee.
– Read the policy documents to understand its provisions before filing a claim.
– Retain pictures and receipts for all contents on your property. Digital tools such as the NAIC Home Inventory App can assist when it comes to filing claims after a fire loss.
– Know your coverage limits for auto policies and what is required by state law.
– Visit a healthcare provider that is in-network with your insurance carrier.
– Purchase a new life insurance policy with the assistance of a licensed agent to help make the choices best suited for your personal needs. Life insurance policies often require personalization and certain health factors to determine eligibility for coverage.
For more information, consumers can visit the TDCI website or contact the department at 1-800-342-4029 or (615) 741-2218.
Source: Read Original Release
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