Ernest Jackson Promoted at Nashville Music City Center

Ernest Jackson is appointed as Director of Facilities at Music City Center.

Nashville, Tenn. – Music City Center is pleased to announce the promotion of Ernest Jackson to the position of Director of Facilities. Charles Starks, President and Chief Executive Officer of Music City Center, made the announcement, highlighting Jackson’s significant contributions since joining the team.

Ernest Jackson, a native of Jackson, Tennessee, has a strong background in facilities management. He embarked on his career in Anchorage, Alaska, where he worked for 23 years as the Operations Director of SMG of Alaska, Inc. Jackson joined the Music City Center team in 2013 as a Set Up Manager before the facility’s grand opening, earning him a spot in the center’s Founders Club. His educational background includes a degree from the University of Tennessee at Martin and graduation from the International Association of Venue Managers (IAVM) Venue Management School (VMS).

In his new role as Director of Facilities, Jackson will oversee the set-up and housekeeping operations across the convention center. This includes managing the operations in exhibit halls, meeting rooms, lobbies, restrooms, corridors, elevators, offices, and storage areas. He will also be responsible for inventory management and will directly supervise the Set Up and Housekeeping managers.

Charles Starks expressed his confidence in Jackson’s abilities, stating, “This is an incredibly well-deserved promotion. Ernest has been here since the beginning, and he has more than proven himself. I look forward to his contribution to our leadership team.”

Expressing his enthusiasm for his new role, Jackson said, “I am blessed and very excited about this new opportunity. With 11 years under my belt, I plan to bring a new dynamic and scenery to the role and team. My door is always open.”

Music City Center, located in the heart of downtown Nashville, is a 2.1 million square foot convention center. It boasts over 353,000 square feet of exhibit hall space, two ballrooms, 55 meeting rooms, and a covered parking garage with 1,800 spaces. The center’s mission is to generate significant economic benefits for the greater Nashville area while focusing on community inclusion, sustainability, and exceptional customer service through conventions, trade shows, and community events.

For more information on Music City Center, visit

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